Defence
How do I apply for SFA?
If you are entitled - you will need to complete and submit an application using MOD Form 1132: Application to Occupy Service Family Accommodation (SFA).
To make it easier to apply for SFA, an electronic version of the application form (e-1132) is available on the Defence Intranet.
All Service personnel are expected to use the e-1132 form unless you are on Operations or do not readily have access to the Defence Intranet.
For data security reasons the electronic e-1132 is ONLY accessible when logged on to an MOD computer system that has access to the Defence Intranet. If you are currently on an MOD system – please follow the link in the box on the right hand side of the page.
Service Family Accommodation (SFA) at Dale Barracks in Chester
[Picture: Crown Copyright/MOD 2009]
Housing Allocations Service Centre (HASC)
If you apply using the e-1132, you can track your application online. However, if you do have an allocations enquiry, the Housing Allocations Service Centre (HASC) is the primary point of contact. The HASC has a total of eight dedicated teams which cover different parts of the UK.
Where can I get an application form?
Service personnel are expected to use the e-1132, which is available on the Defence Intranet – please follow the Electronic form link in Related pages box on the right hand side of the page.
For personnel on Operations or based overseas without access to the Defence Intranet, the paper form is available online via this website, from the Housing Allocations Service Centre, your local HIVE or your local Unit Welfare Office – please follow the links in the Further information box on the right hand side of the page. However, please complete your form carefully as illegible or incomplete forms will be returned and your allocation will be delayed.
When should I apply for SFA?
You need to apply online or submit your MOD Form 1132 to the HASC covering your new location as soon as you receive your Assignment Order. If this is within four months of your posting date, DIO Operations Accommodation will aim to make you a provisional offer within 15 working days. If you make any application earlier than this, we will try our best to make you an early offer, however, we are not obliged to do so until the four month point.
If you already live in an SFA, don’t forget you are required to notify the Housing Allocations Service Centre that you have been assigned, within 14 days of receiving your Assignment Order. It is also mandatory that you book a Pre-Move Out Advisory Visit with the HASC two months before your Move Out.
Eligible Service personnel may also apply for Service Family Accommodation at other times, such as on getting married or when you wish to move from private accommodation to SFA. In these cases, applicants should submit MOD Form 1132 as early as possible in advance of the required Move In date.
Can I specify when and where I wish to move?
You are asked to provide DIO Operations Accommodation with the date you require the property. This is known as your Required Date and can be any date you choose as long as it is within 28 days either side of your Assignment Date. You can also specify any personal preferences on your application form and where possible, these will be taken into account.
What if I don’t wish to accept the offer?
If you refuse the offer because it is not to your entitlement, DIO Operations Accommodation will try and make a further offer within the original 15 working days. If you refuse the offer for personal reasons you will be placed on a waiting list but there is no guarantee of when, or indeed if, a future offer will be made.
You should be aware that you are not likely to be granted permission to retain SFA at your old duty station and therefore you may need to make your own arrangements for accommodation whilst you wait for a second offer.
What if the property you have accepted is not available when you come to move in?
DIO Operations Accommodation will confirm the offer and address of the SFA 28 days prior to your Required Date. If, for any reason, we are unable to confirm the original offer you will be offered either alternative SFA, Substitute SFA (but only in exceptional circumstances), or the option to remain on the waiting list.
What if my family or I have any special requirements?
Please provide details at the point of application using MOD Form 1132 – enclosing any reports from the appropriate professional source. It is important that DIO Operations Accommodation is made aware of special requirements at the earliest opportunity. A simple flowchart offering guidance on the process is available - please follow the link in the Further information box on the right hand side of the page.
Who do I have to inform if I want to keep a pet in SFA?
You must obtain written consent before keeping any domestic pets, for example dogs, cats, rabbits, other small caged animals or birds. Please provide details when you complete your e-1132 or MOD Form 1132.
How do I find out about removal services if I currently live in SFA?
If you are applying for SFA, and currently reside in SFA, please remember to book your removals. Agility Logistics Limited (Agility) is the MOD approved service provider for removals and is part of the Global Removal Management Services (GRMS). To visit the Agility website - please follow the link in the 'Further information' box on the right hand side of the page.
More information
Full details on the policy for the application and allocation of UK SFA are available in JSP 464 Tri-Service Accommodation Regulations (TSARs) Part 1 and Customer Fact Sheet 2: Application, allocation and entitlement – please follow the links in the box on the right hand side of the page.
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