About the HIVE Information Service

HIVE Information Centres support the Chain of Command and tri-Service communities through the provision of up to date and relevant information

The HIVE Information Service is a tri-Service information network available to all members of the Service community - serving personnel both married and single, together with their families and dependants as well as civilians employed by the Services. The predominance of HIVE information centres is within UK with overseas information centres in Brunei, Belize, BATUS, Gibraltar and five in Cyprus. In addition, British Forces Germany has responsibility for 25 HIVE Information Centres.

Worldwide the HIVE Information Centres offer an extensive range of information on relocation, local unit and civilian facilities, places of interest, schools and further education, housing, healthcare facilities, employment and training opportunities. All HIVE staff are trained to fulfill their role as HIVE Information Officers with management support from their employing units and HIVE Managers.

We network worldwide, sourcing national and local information as needed. Information on relocations is one of our key areas of information support and is available either in advance or on arrival at the receiving unit. Email facilities between families and those serving away during operational deployments are also available through our HIVE Information Centres.

HIVE Information Officers are not trained in welfare counselling. We are however able to offer initial support to individuals and can advise referral to those professional agencies best suited to the individual's circumstances. All HIVE staff are bound to a code of confidentiality.

The HIVE Information Service is publicly funded by MOD.  Our remit is to provide a professional and comprehensive information service and to refer those with personal or confidential issues to appropriate agencies. Our role is embedded within the Chain of Command and together with strong ties to MOD and civilian agencies we remain alert to your information requirements.

We are proud that our service is recognised and valued across the Armed Forces for its professional approach, initiative and commitment to you. We will continue to develop our information support, intent on delivering the right information, to the right people, at the right time.