DBS National Security Vetting

Customer Information

Customer Service Standards: Continuously improving customer service is one of DBS NSV's top priorities.
Vetting Charter: A summary of the rights a vetting subject or referee has.
Existing Clearances and Aftercare: Including Transfer Requests, CPC and SAF's.
Complaints Procedure: Putting things right.
Overseas Interviews: DBS NSV's policy.
Employment Assurance Section: MOD Registered Body for processing applications for Criminal Records Disclosures.
Customer Awareness Visits: Forthcoming Customer Awareness Visits held at DBS NSV HQ to familiarise customers with National Security Vetting.
Use of Hard Copy Forms: The advantages of using the e-Form.

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