SPVA is part of the Ministry of Defence (MOD) and reports to the Deputy Chief of the Defence Staff (Personnel and Training). It provides essential support services to the Armed Forces and Veterans communities including harmonised personnel administration services, accurate payment of pay, allowances and pensions, compensation payments to those injured or bereaved through service and one to one veterans welfare support. The Agency works in a partnering relationship with Hewlett-Packard (HP).
SPVA has responsibility for the delivery of a tri-Service administration system, known as Joint Personnel Administration (JPA). JPA harmonises and simplifies personnel and pay administration across the Services. The Agency manages interaction via the JPA system with some 285,000 Regular and Reserve personnel and 365,000 Armed Forces pensioners.
SPVA’s day to day business is managed at the highest level by its Management Group (MG), comprising MOD and HP directors. This unique style of joint working can be seen operating at all levels within the Agency and helps drive performance and collaborative working across the full range of SPVA business.
The Agency also has an Executive Board which complements the role of the MG and deals with commercially sensitive and funding issues for managing the Partnering Agreement.