- Scroll down to find out about the following subjects:Can I pay my invoice by Debit Card outside office hours?
- Terms of business:
- Payment method:
Credit/debit card payments:
- I need to pay an DBS Finance invoice - what is the MoD’s bank account number?
- Can I pay an invoice by instalments?
- My customer statement shows an invoice I have paid.
- My customer statement shows an DBS Finance invoice is outstanding, but I have not received the invoice.
- I have received a DBS Finance invoice that does not appear to belong to me or my company.
- What is the MoD’s VAT number?
Can I pay my invoice by Debit Card outside normal office hours?
DBS Finance is pleased to announce the launch of an automated 24 hour Invoice collection telephone service. Payments can be made by Debit/Credit card using the existing telephone number of 0151 242 2399.
The new automated service will enable our customers with an invoice number to make payments securely and quickly 24 hours a day 7 days a week. More information can be found by contacting our contact point on 0151 242 2000 (Option 1) during normal business hours
Terms of business: Payment to be made within 30-days (except for NATO governments, which is within 60-days)
Payment method: Payment methods and bank details are on the reverse of DBS invoices and customer statements. Our preferred method of payment is by Bank Transfer.
Credit/debit card payments:
DBS can accept credit/debit card payments by telephone on 0151 242 2399 . We are investigating the possibility of a facility for online payments via this site.
I need to pay a DBS invoice - what is the MoD’s bank account number?
The account number and other payment details are on the reverse of the invoice.
Can I pay an invoice by instalments?
Yes, depending on the circumstances. All requests for instalment payments are subject to consideration and written agreement by DBS
- Instalment payments are not available for Pension Sharing charges, as these charges are subject to Court Orders. It is important if you have any problems that you write to DBS Finance, who will liase with PPPA.
- If you are a private individual in MoD accommodation and the invoice relates to annual water charges, you will automatically be offered the facility to pay by instalments.
My customer statement shows an invoice I have paid.
Sometimes payments can cross in the post with the statement. Please check the date of your payment against the date of the statement.
My customer statement shows an DBS invoice is outstanding, but I have not received the invoice.
Please contact DBS Finance and we will arrange for a copy of the invoice to be sent or e-mailed to you.
I have received a DBS Finance invoice that does not appear to belong to me or my company.
All queries regarding invoice disputes must be in writing, quoting the correct invoice number and customer code. Please contact DBS Finance, giving full details of your dispute, at the address shown on the front of the invoice. We will contact you as soon as possible with our response.
If a disputed invoice is recorded as being under query, this will be shown on your monthly customer statement.
What is the MoD’s VAT number?
It is GB888805068