Postal Address
Name and Workplace or appropriate Mess
Northwood Headquarters
Sandy Lane
Northwood
Middlesex
HA6 3HP
Unit Personnel Office (UPO)
Situated on the first floor of Mercury Building (Building 110) the UPO is a tri-service organization equipped to deal with all pay, leave, and personnel documentation matters.
All Service personnel are to report to the UPO at 0830 on the day of arrival at the Northwood Headquarters site. The UPO is open for business from 0830 to 1230, 1315 to 1700 (Mon - Thurs) and 0830 to 1230, 1315 to 1500 (Fri).
The Single Service Desks (UPO)
- Royal Navy - Supervisor Ext 57806
- Army - Supervisor Ext 57832
- Royal Air Force - Supervisor Ext 57885
These desks can provide guidance/advice on all Single Service matters as well as tri-service matters relating to the Northwood Headquarters site, including such things as Female Personnel Advisers, Accommodation, Duty Travel, Stores Support, Duty Rosters, CO's and Welfare Funds.
Cash Office
The Cash Office is situated in the Community Building (450B), Royal Navy and Army travel claims and expenses, imprest advances and other similar transactions are administered by a combined civilian and service staff.
The office is open for individual enquiries between 0830 and 1230 daily. RAF enquiries should be directed to the RAF desk in the UPO.
Photography
The taking of unauthorized photographs is strictly prohibited within the confines of the site.
Security
The Northwood Headquarters Site is by its nature an iconic site and as such has a strict Control of Entry (CoE) policy, which all personnel including visitors and contractors are to adhere to. The CO, Northwood Headquarters is responsible for access control for the site; this responsibility is delegated to the Base Security Officer (BSyO), who exercises this control through the MOD Guard Service (MGS) and the Military Provost Guard Service (MPGS) personnel on duty.
Passes
To enter the establishment, all personnel must be in possession of a valid pass, as follows:
- Military Personnel - Service/NATO ID Card
- Dependants - Base Entry Pass/Sport & Social Pass
- Civilian Employees - Base Entry Pass
- Visitors - Must be signed in by a pass holder and are usually to be escorted
Passes can be obtained from the Pass Office which is in Building 450B. Authorization forms are required for non-Service personnel.
- Opening times: Mon-Fri: 0830-1700
Use of Vehicles
All vehicles entering the establishment must have a valid pass. Service personnel and MOD employees can obtain a pass from the Pass Office in building 450B.
Visitors must sign for a temporary vehicle pass from the Visitors' Centre. The relevant vehicle pass must be displayed at all times whilst in the base but must not be visible when outside the site.
Restriction on the number of vehicles allowed to park inside the site are imposed because of the shortage of parking spaces.
Random Searches
At any time whilst entering, leaving or on the establishment you may be required to allow the MGS to search your baggage or vehicle. If you have any objection to this request, you should ask for the BSyO or the Duty Officer of the day.
Motor Section (MT)
There is an MT section on site. Through them, all service local transport is coordinated. This includes pickups from local stations or airports for HQ staff and visitors where eligible.
There are only a few Service and Civilian drivers, so service is of necessity limited. Service self drive cars are also coordinated from this office, as are Service driving licences. Local taxis are only allowed as far as the main gate, but may be allocated for duty trips in extreme circumstances.
Enquiries, bookings or for further information please call the Northwood Helpdesk on ext 57000.